Shipping & returns

Shipping

We do whatever it takes to get your order to you as fast as possible. On the productpage is an indication of delivery-time. If for any reason we can not make this time, we will of course notify you asap.

Best way to follow your order is to use the Track & Trace code we sent you by email.

I ever you have any questions, don't hesitate to contact us.

 

Time to change your mind/ Return

Whatever the reason may be, you have the right to cancel your order till 14 days after reception without having to give us any reason.

After cancelation you have another 14 days to return the product. We will fully refund you including shipping costs. Only the expenses for return of the product back to us will be yours.

You'll make use of your Right of withdrawal, the product should be returned to us completely and in original condition. Please contact us if you do so we can advise you further. After receiving the product we will refund you the amount of the order within 14 days.

If ever the product or packaging or damaged, more than necessary to actually try the product, we hold the right to reduce the refund with the lost value of the product. Please handle the product with care and make sure it is well protected when shipped back to us.

 

Want to change your product?

Not a problem! Let us know what is is you want to do exactly and we will advise you on the steps you need to take. Costs for shipping the product back to us will be yours.

 

Whatever it is, please let us know so we can work out a suitable solution for you because we're only happy and satisfied if you are!

By using our website, you agree to the usage of cookies to help us make this website better. Hide this message More on cookies »